Privacy Policy

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Service Commitment

To safeguard individuals' right to privacy regarding their personal data, the Company ensures that its policies and practices regarding the collection, use, retention, transfer, and access to personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong).

 

Collecting personal identification data

When you visit this website, unless otherwise stated, we will only remember that you have visited and will not collect any personally identifiable information (i.e., information about you and that could be used to identify you). Cookies (if any) used in any part of this website are not used to collect personally identifiable information. Cookies are small computer files that are stored on a user's computer and are used to obtain configuration data and analyze the user's browsing habits. Cookies save you the trouble of re-registering each time you visit the website and are typically used to track your preferred web page themes. If you do not wish to accept cookies, you can modify your internet options or your computer's browsing options, but this may prevent you from using or activating some functions of this website.

 

Types of Personal Identification Data Collected

To enable you to use our services, you may be required from time to time to provide personally identifiable information (“Personal Information”), including but not limited to your name, gender, age, telephone number, fax number, address, email address, credit card information, bank account number, education level, occupation, household income, interests and hobbies. For details regarding the specific uses of your Personal Information, please refer to our statement on the collection of Personal Information in paragraph 6 below, which includes the use of Personal Information for direct marketing purposes.

 

security guard

Your personal information provided to us will be securely stored on our website and accessible only to authorized personnel. Our online registration process uses SSL technology in conjunction with data transmission to reliably encrypt and protect your data, ensuring your privacy is protected.

 

 

Statement Regarding the Collection of Personal Data (“this Statement”)

1. As a customer of Fengda, you may be required to provide your personal information when applying for and/or continuing to order services and/or products (“the Services”) from us. If the personal information is incomplete or inaccurate, we may be unable to provide or continue to provide the Services to you.

2. We will always keep your personal data confidential. Our policies and practices regarding the collection, use, storage, disclosure, transfer, confidentiality and access to personal data comply with the laws of Hong Kong and are set out in this statement.

 

3. You agree that the personal data you provide to the Company may be used and retained by the Company for the following purposes and other purposes that you and the Company may agree to or that the law may require from time to time:

a. To provide relevant services;
b. Provide delivery services and send letters;

c. To analyze, verify and/or examine your credit, payment and/or condition in connection with the provision of the relevant services;

d. To process any payment instructions, direct debit arrangements and/or credit arrangements requested by you;

e. To facilitate the daily operation of your account and/or to collect the amounts due in your account for the relevant services;

f. We will sort and analyze the data to understand your characteristics and purchasing behavior, provide you with other services that better meet your needs, and assist us in selecting retail products that you may be interested in;

g. By providing you with regular information, including details about our services and offers;

h. To provide the normal management, operation and maintenance of the relevant services;

i. To provide new services or improve existing services;

j. Investigate complaints, suspicious transactions, and research service improvement measures;

k. To prevent or detect crimes;

l. Disclosure in accordance with the law;

m. Comprehensive behavioral analysis.

 

4. We intend to use your personal information (including your name, telephone number, address, email address, and other information you have provided to us) for direct recall purposes in the following matters (whether via email, telephone, SMS, or similar means):

a. Offers and promotions provided by our company or participating merchants;

b. Offers and promotions provided by our company;

c. The following types of product or service discounts and promotions offered to members by our company in conjunction with third-party merchants:

- Retail products;

- Finance, insurance, banking and credit cards;

 

 

Please note that we cannot use your personal data as described above without your consent.

 

5. We may disclose and transfer (whether in Hong Kong or overseas) your personal data to our agents, contractors (including any third-party debt collection agencies, any credit providers), banks or other financial institutions who are obligated to maintain our confidentiality, so that they may provide us with management, data analysis, marketing and research, telecommunications services, debt collection, credit investigation, bill processing services, complaint investigation, investigation of suspected suspicious transactions, prevention or detection of crime, professional services or other similar services, and to any of our actual or proposed transferees in the event of a merger or transfer (whether assets or equity) for the purposes described in Sections 4 and 5 above, for the purposes of using, holding, processing or retaining your personal data.

 

6. You have the right to:

a. Verify whether our company holds any of your personal data;

b. Access to your personal data held by our company;

c. Request the company to correct any inaccurate personal information;

d. Determine the policies and practices that the Company adopts (from time to time) regarding personal data, and the categories of personal data held by the Company.

e. Request to stop receiving direct promotional materials from us at any time.

7. In accordance with relevant regulations, the Company is entitled to charge a reasonable processing fee for requests to access personal data.

8. These Terms and Conditions do not limit the rights you are entitled to under the Ordinance.